POLICY ON QUALITY, LEGALITY, AUTHENTICITY AND FOOD SAFETY

We are firmly convinced that our success lies in our ability not only to satisfy the expressed needs of our customers in terms of Quality, Legality, Authenticity and Food Safety, but even to anticipate them. And in this sense, all the experience acquired and continuously developed through our activity becomes the added value that accompanies every product made and sold.

With the adoption and application of the Management System for Quality, Legality, Authenticity and Food Safety in compliance with the international standards IFS ver. 7:2020 and BRCGS ver. 8:2018, the Company believes it is laying a solid foundation for important development through:

a customer-oriented policy:

• offering products, and in particular Balsamic Vinegar of Modena PGI and Traditional Balsamic Vinegar of Reggio Emilia PDO, with the highest possible standards of Quality, Legality, Authenticity and Food Safety, and with respect for the centuries-old tradition and culture of the sector
• increasing consumer confidence in the brands used with the utmost fairness, objectivity and transparency of the information provided, anticipating the expectations of the markets
• offering the customer all the guarantees provided by law in the event of damage due to a defective product
• adopting appropriate procedures for the protection of managed products, a policy towards Suppliers capable of:
• select reliable partners in every respect relevant to the achievement of objectives,
• consolidate the partnership, establishing conditions of maximum transparency

a personnel policy aimed at:

• ensuring compliance with mandatory occupational health and safety regulations and increasing employee satisfaction
• ensure a social ethic that respects workers' rights, increase the level of employment
• ensuring equal opportunities for professional growth and the enhancement of each individual in accordance with quality objectives
• providing adequate security of information systems to protect sensitive information, ensuring its availability, confidentiality and integrity, adopt a high standard of quality and food safety culture

an environmentally oriented policy:

• optimising the use of each resource
• decreasing the costs of non-quality, increasing overall business efficiency

... all in coherence with the principles of continuous improvement in order to most appropriately address the new challenges that the Markets impose ... and since this depends on the willingness and ability of each individual to share the objectives, it becomes essential that each of us is aware of our commitment to quality.